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Your confidence in our website, your privacy and internet security is really important to us, so we’ve put together some advice to help keep you safe and in control when you shop online..
We do appreciate that remembering passwords can be tricky, but setting effective and secure passwords on all the sites you use is vital in combating possible fraudulent activity using your personal details.
btl-shop.com maintains high levels of security. We take the privacy and security of your payment and personal details very seriously.
Using an unsecured network in a public place can be risky as unauthorised people may try to intercept anything you’re doing online. We recommend you only connect to secure wireless networks that you trust, and to always be aware of the risks associated with using public WiFi.
Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.
We’ll never ask you to send any personal details via email. If we require such details, for security reasons we’ll ask you to contact us by phone. Should you receive an email claiming to be from johnlewis.com requesting this kind of information, please don’t respond, but do let us know about it.